WHMCS Billing

WHMCS – Billing and Support platform for online business.

How to upgrade WHMCS

If your WHMCS billing platform was installed manually, it upgrade should be processed manually as well.

There are files that can be used for the manual upgrades:


If your WHMCS was installed with the help of Softaculous script installer, it should be upgraded with its help as well.

How to install WHMCS Billing Platform


In order to install WHMCS billing platform the license key is required.

Innovative Hosting Corporation provides WHMCS licenses at Rs. 599/mo. If you need one, feel free to contact our Hosting Billing Department via ticket system.

There are two ways how to install WHMCS billing platform:

1. WHMCS installation via Softaculous script installer

2.  Manual WHMCS installation

WHMCS installation via Softaculous script installer 

You can install WHMCS with the help of Softaculous script installer if you have one in your cPanel control panel.

Manual WHMCS installation

This installation file can be used for the manual WHMCS installation

Installing Ioncube

Need to take into account that WHMCS is encrypted using loncube to protect the source code. If you use cPanel control panel, you already have loncube enabled on your server. If you find you do need to install Ioncube on your server, then you can find out how to do this in this Ioncube Installation Tutorial

Installing WHMCS

The following steps will guide you through the process:

1. Unzip the contents of the zip file to a folder on your computer

2. Rename the file configuration.php.new to configuration.php

3. Upload the entire whmcs folder to your website – if you experience problems, try uploading in binary mode

4. Next you can rename the folder to whatever you like (billing, clients, etc…)

5. Now visit the installation script at http://www.yourdomain.com/whmcs/install/install.php to run the installer process – if you get an Ioncube related error message, see the installation Ioncube steps above

6. Follow the instructions on screen to install which will involve setting file permissions as listed below, entering your license key and setting up your primary admin account

7. When complete, delete the install folder from your web server and CHMOD the configuration.php file back to 644.

Required file & folders permissions (unless your php is suPHP or PHPSuExec):

/configuration.php          CHMOD 777 Writeable

/attachments                 CHMOD 777 Writeable

/downloads                    CHMOD 777 Writeable

/templates_c                 CHMOD 777 Writeable

Post Installation Suggested Steps

After installation is completed, we recommend that you go through and configure your new WHMCS system in the following order:

1. Login to the Admin Area and configure your General Settings (Setup > General Settings )

2. Setup your Payment Gateways (Setup > Payment Gateways )

3. Setup your Products & Services (Setup > Products and Services )

4. Configure your Domain Pricing (Setup > Domain Pricing )

5. Setup your Support Ticket Departments (Setup > Support Departments )

6. Setup email piping so you can manage tickets using the WHMCS Support Desk – for full instructions on this please see the Email Piping article

7. Ensure the WHMCS Cron Job is setup and configure automated tasks (Setup > Automation Settings )

8. Place some test orders on your website to check everything works as expected